FAQ

Send us a DM on Instagram or send us an email at contactlagoondesigns@gmail.com

I want to make a custom suit, but don't know where to start?

See our CUSTOM SUITS tab above. You'll be able to find all of our styles and colors. Checkout with your SIZE ONLY and in notes at checkout provide your style and color details. If you have any questions, please feel free to email us and we'd be happy to walk you through each step.

How do I become a brand ambassador?

Please see our ambassador page "TRIBE" located at the bottom of your screen!

Do your suits come with padding?

All suits are padding free (EXCEPT) The Kiara top comes with underwire and removable padding. We will be introducing more styles with padding, underwire and hardware in future collections.

SHIPPING/RETURNS/EXCHANGES

***Orders placed March-May have delays due to Covid-19 closures. Your order is still on its way and will arrive shortly! Thank you so much for your patience! If you'd like an update on your order please email us at contactlagoondesigns@gmail.com

July Shipping Times:  (Please note delays may occur but suits should arrive within 1 week of order placed)

1. NOT IN A HURRY: Free USA Shipping: Ships in 1-5 days roughly, takes 3-4 days to arrive from ship date. *Summer Breeze collection will ship same day.

2. I NEED MY ORDER SOON: $10 Priority shipping. Ships in 24 hours, arrives in 2-3 days roughly.

3. I NEED MY ORDER ASAP: $20 Express shipping: Ships in 24 hours, arrives in 1-2 days. (This option is no longer available. This option will be updated once carriers can confirm on time delivery!

I need to cancel my order?

No problem, we do have a $5 restocking fee. Please email us within 24 hours of order placed and a refund will be issued.

International orders may take up to 10-12 days to arrive with USPS.