SHIPPING/RETURNS/EXCHANGES
Happy to share our shipping times have resumed to normal. Please allow 1-3 business days for your items to ship!
Custom & upcycled suits can take 1 week to ship!
Send us a DM or shoot us an email
here to inquire about shipping times and or order status.
Thank you SO much for your patience and supporting our small business!
Please note orders places Friday- Sunday will ship following week/ Mondays typically!
Questions about your order? Update shipping address? Where's my order? Please email us at contactlagoondesigns@gmail.com
What shipping carriers do you use?
USPS- Once your purchase is fulfilled it typically will take 1-5 business days to arrive with USPS. Allow 24hours for your tracking number to activate. (if you would like faster shipping please contact us!)
UPS shipping is available for expedited shipping.
International orders may take up to 10-12 days to arrive with USPS.
Do you ship internationally?
YES WE DO!
FREE International shipping to CANADA/ MEXICO/ AUS/ NZ on orders $100+
Otherwise a $15.00 will be added at checkout.
REST OF THE WORLD $25.00 FLAT RATE.
* Please note we are not responsible for custom clearance fees.
How do I exchange or return an item?
We will gladly accept unworn, unwashed or defective merchandise for store credit or exchange ONLY within 30 days of item received. We do offer exchanges/ store credit for CUSTOM SUITS
Please email us at contactlagoondesigns@gmail.com You will receive further details and a printable return label on US!
**Please note SALE and CLOTHING items are FINAL SALE.
International Customers must return their items for exchange at their own expense.
By ordering through www.lagoondesigns.com you agree to these terms and conditions regarding shipping, returns and exchanges.
Online Hours: Mon-Fri 8-6pm. Please note orders places on Friday-Sunday will ship out by Monday.
