How long does it take to receive my package?
March Shipping times
Free USA shipping please allow
3-5 business days for items to ship/ 3-4 days to arrive once tracking is updated!
$10 Priority shipping - Ships in 24 hours 1-2 days to arrive
Please note custom & upcycled suits can take 1-2 weeks to ship! Send us a DM or shoot us an email here
to inquire about shipping times and or order status.
Thank you SO much for your patience and supporting our small business!
Please note orders places Friday- Sunday will ship following week/ Mondays typically!
Questions about your order? Update shipping address? Where's my order? Please email us at email@example.com
What shipping carriers do you use?
USPS- Once your purchase is fulfilled it typically will take 1-5 business days to arrive with USPS. Allow 24hours for your tracking number to activate. (if you would like faster shipping please contact us!)
UPS shipping is available for expedited shipping.
International orders may take up to 10-12 days to arrive with USPS.
Do you ship internationally?
YES WE DO!
FREE International shipping to CANADA/ MEXICO/ AUS/ NZ on orders $100+
Otherwise a $15.00 will be added at checkout.
REST OF THE WORLD $25.00 FLAT RATE.
* Please note we are not responsible for custom clearance fees.
How do I exchange or return an item?
We will gladly accept unworn, unwashed or defective merchandise for store credit or exchange ONLY within 30 days of item received.
Please email us at firstname.lastname@example.org You will receive further details and a printable return label on US!
**Please note we do not offer refunds for SALE and CLOTHING items. These are FINAL SALE.
CUSTOM SUITS orders are exchangeable/ store credit only!
International Customers must return their items for exchange at their own expense.
By ordering through www.lagoondesigns.com you agree to these terms and conditions regarding shipping, returns and exchanges.
Online Hours: Mon-Fri 8-6pm. Please note orders places on Friday-Sunday will ship out by Monday.